Data Privacy Policy

ofocos.com respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, process, store, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws. 

2. Personal Data We Collect

We collect and process the following categories of personal data:

  • Contact Information: Name, email address, phone number, job title, and company name.
  • Inquiry Data: Information you provide when you contact us via forms, email, or phone.
  • Business Details: Information about your company, such as company size, industry, and project needs.
  • Website Usage Data: IP address, browser type, pages visited, and other technical data when you use our website.

We do not collect sensitive data (e.g., health, race, or religious data) unless explicitly required and with your consent.

3. How We Use Your Personal Data

We use your data based on legitimate interest, contractual necessity, or consent, depending on the circumstances. Your data will be processed for the following purposes:

  • To respond to your inquiries and provide our services.
  • To fulfill contractual obligations related to consulting services.
  • To send business-related communications, such as quotes, proposals, and updates regarding your project.
  • To improve our website and services using analytical insights.
  • To comply with legal or regulatory requirements (e.g., record-keeping for tax purposes).

If we plan to process your data for other purposes, we will inform you and obtain your consent when required.

4. Legal Basis for Processing Personal Data

Under GDPR, we rely on the following legal bases to process your personal data:

  1. Performance of a Contract: To provide our services.
  2. Legitimate Interests: For business operations, communication, and improving services.
  3. Consent: For activities such as marketing or sharing data with third parties (you can withdraw consent anytime).
  4. Legal Obligation: To comply with legal requirements.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Specifically:

  • General Inquiries: Retained for up to 12 months.
  • Client Contracts and Projects: Retained for up to 7 years for legal and tax purposes.

Once the retention period ends, your data will be securely deleted or anonymized.

6. Sharing Your Personal Data

We do not sell or trade your personal data. We may share it with:

  • Service Providers: Trusted third-party providers (e.g., IT support, cloud hosting) who process data on our behalf.
  • Business Partners: We may share your personal data with trusted business partners who collaborate with us to develop or deliver projects and services. Such sharing will only occur where necessary to fulfil the services requested or agreed upon.
  • Legal Authorities: If required to comply with legal obligations.

All third parties are contractually obligated to protect your personal data and process it only as instructed by us.

7. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure an adequate level of protection, such as:

  • Standard Contractual Clauses approved by the European Commission.
  • Transfers to countries recognized as providing an adequate level of protection.

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

  1. Right to Access: Request a copy of the data we hold about you.
  2. Right to Rectification: Correct inaccurate or incomplete data.
  3. Right to Erasure (“Right to be Forgotten”): Request the deletion of your data.
  4. Right to Restrict Processing: Limit the processing of your data.
  5. Right to Data Portability: Receive your data in a structured, commonly used format.
  6. Right to Object: Object to the processing of your data based on legitimate interest.
  7. Right to Withdraw Consent: Withdraw consent at any time for activities relying on consent.

9. Cookies and Tracking Technologies

We use cookies on our website to enhance user experience and analyze traffic. For more details on how we use cookies, refer to our Cookie Policy.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in laws or business operations.

12. Contact Us

For questions about this Privacy Policy or your personal data, contact us at: admin@ofocos.com

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